loyalty programs
loyalty programs
loyalty programs
We analyse, design and tailor Club Loyalty Programs using your Club's data. We produce member benefits that your members and VIP’s love and will keep them coming back to your Club! To ensure we are hitting the mark, we report on the results in simple, easy-to-understand dashboards!
analyse
To ensure the best results, we complete an audit of your Club Data and collection procedures and then make recommendations on how to improve or streamline your processes.
We analyse your data, generate reports and recommendations of what type of loyalty program would suit your Club and work with you to ensure you are comfortable with the process.
create
Using the research of your Clubs’ data, we create a Loyalty Program with benefits that suit YOUR members! During this stage, we design benefits that complement what your Club has to offer and to suit your budget. We like to consult with you throughout this stage so you can feel comfortable when you present the budget to the Board.
During the creating process, we do all the hard work, setting up benefits in your current systems, creating a marketing plan and training your staff.
improve
How can we improve the Loyalty Program, promotions and Club offerings? Peoples' habits and visiting patterns are always changing and that is why a set-and-forget program may work in the beginning, but what happens when the data used is no longer relevant?
By constantly checking the results from the improved data collection strategies you have implemented, we will always be improving on current strategies. If something is not working, you won’t have to wait six months to see the effect on the bottom line, we will make changes to ensure you are getting the most out of your promotional spend.
